If you have a veterinary Emergency call (978) 468 – 6307.

If you get the voicemail, call 978-994-4581 to reach the doctor on call.  

If you do not get a call back in 5 minutes, try the doctor’s number again or leave a text/voicemail.

We are available for equine emergencies 24-hours a day. 

Before calling us for an emergency, (THIS DOES NOT APPLY TO LACERATIONS/OPEN WOUNDS/SUSPECTED FRACTURES, CALL IMMEDIATELY) attempt to determine your horse’s basic vital signs such as:

• Rectal temperature
• Heart rate
• Respiratory rate
• Presence or absence of gut sounds and appetite.

This information will help the doctor determine the best approach to solving your horse’s ailment.

During business hours:

• the reception staff will answer your basic questions and direct your call to the veterinarian able to help your horse
• The pager number of the on-call veterinarian will be given on the answering machine recording.
• Call the number given and leave a message.
• The message must first include your phone number and briefly state your emergency.
  • The on-call veterinarian will return your call as soon as possible.
• A delay in returning your call may mean the on-call veterinarian is attending to another horse.
  • If you do not hear from us in approximately 15 minutes please call the phone number again and leave a second message or text.

If you call the office after hours and do not have an emergency, you may leave a message for us and we will return your call during the next business day.

Please refer to our recommended first-aid kit to help prevent/manage emergencies.